Refunds and cancellations

If something is wrong with your order, call us on the restaurant number straight away so we can put it right.

• You can cancel before we start preparing your order by calling the restaurant.
• Food that is prepared to order cannot normally be cancelled once cooking has started.
• If we cannot fulfil an order, we will contact you and refund any card payment in full.
• Card refunds go back to the original card and can take several working days to appear.

Your statutory consumer rights are not affected.

Demo notice: this text is a working draft. The restaurant owner and a legal adviser must review and complete it (business name, address, contact details) before launch.